Privacy Policy

At Double Black hotel your privacy is important. We do not give out information about our guests to third parties, unless expressly authorised by you.

Your personal details are protected, with you data stored on our secure servers.

Your Personal Information

We recognise that your privacy is very important to you and that you have a right to control your Personal Information. Our policy for dealing with any Personal Information that you might disclose to us while visiting this website is explained below.

You can generally visit this website without telling us who you are. There is no requirement for you to reveal any Personal Information and we will not collect any Personal Information about you except when you knowingly provide it.

The amount of information we collect about you depends on how you use our website and whether you opt to give us any information about yourself by becoming ‘'A friend of Double Black'' (by signing up to receive latest offers and news or requesting further information or make a booking).

Double Black hotel may use your Personal Information to:

1. Send you direct marketing material by email or post

2. Compile a consumer profile about you to enable Double Black hotel to better serve you.

If you visit this website to read and/or download information we record your server address, domain name, the date and time of your visit and the information downloaded. This information is used for statistical and site development purposes only.

We look to take all reasonable steps to keep the information we retain about you secure, as well as to keep it accurate and up-to-date. Your information is stored in secure servers that are protected in secure facilities. However, we cannot be responsible for events arising from unauthorised access to your Personal Information that we're not in our power to do so.

Please advise us immediately if there is any unauthorised use of your name and email address by any other internet user or any other breach of security.

Email, mailing and phone calls

Once you have submitted your personal details, we ensure that we only contact with you timely and relevant information. If you have received an email or mailing or phone call and you wish to unsubscribe to our services or future contact, either email or write to Double Black Hotel, Unsubscribe, PO Box 7166, East Brisbane, QLD 4169, Australia.

Double Black hotel uses two types of cookies on this website. These are session cookies and permanent cookies.

Session cookies are only used to let our site know that you are the same person wherever you go on our site during a session. For example, if you navigate around the website using various features we collect anonymous information to assist us in determining which sections of our website people are visiting.

Upon closing your browser the session cookie set by this website is destroyed and no personal information is maintained which might identify you should you visit our website at a later date.

Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser.

Permanent cookies enable Double Black hotel to recognise you. Each time your browser visits the Double Black hotelsite it downloads a cookie onto your hard drive.

Through the use of the cookie Double Black hotelis able to:

1. Recognise your browser each time it visits our site
2. Track which pages you visit whilst at our site.

Under the Privacy Act (1988) Double Black hotel is obliged to provide Personal Information of an individual which has been collected, used or disclosed since 1st July 2009. If you have any queries, problems or complaints relating to your privacy or would like to access your Personal Information held by Double Black hotel, please contact Andrew Pink.